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FAQ'S

Shipping


You have 14 days after delivery to return your package and get a refund if the item doesn't suit you. Please note that damaged or deteriorated products won't be refunded.




Your order will be processed and ready to go within 48 working hours of your payment's validation.




Normal delivery times are between 12-16 days. These deadlines may be extended by carrier depending on the circumstances.


Premium shipping arrives between 2-4. days ( please note that it can take more for certain regions )

Security


Yes, all our transactions are secure thanks to our partner, Shopify.




Yes, you will get such an email after validation of your order.




You can write to us via the contact page. We will answer as quickly as possible or you can directly reach to our customer service at this email adresse : support@mybrosse.com



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